Universal Banker

WesternBank is seeking a Professional, Customer Service orientated individual to join our team and perform Universal/Retail Banking and Lending functions. 2-3 years of Customer Service experience is required.

Universal Banker Job Duties:

• Provides administrative support to retail bankers, officers, and other departments of the Bank.

• Responsible for all new account file maintenance and all closed account file maintenance.

• Monitor EFT reports daily to ensure correct ordering and maintenance of debit cards.

• Assist with correspondence and follow-up for past due DDA, SAV, DDL, and LAS accounts.

• Assists Chief Financial Officer, President, all Bank Officers and other departments in data gathering or other duties as assigned by them.

• Provide back-up for retail bankers and customer service representatives in the form of servicing retail products such as checking, savings, certificates of deposit, safe deposit box, credit cards, and IRA's, customer transactions or any other account servicing determined by the Customer Service Representative Supervisor or Retail Banking Officer.

• Assists in various administrative support functions for Retail Banking Officer including written communications, telephone and voicemail coverage, fax and email handling, supply control, internal and external communications, and misc. projects.

• Responsible to maintain all customer, employee, and Bank matters in a confidential manner.

• Responsible to follow all Bank policies and procedures, including but not limited to dual control and security and regulatory guidelines.

• Responsible for misc. filing and clerical duties. Provides basic loan support including bookkeeping and typing, preparing correspondence, faxing, and retrieving reports.

• Assists Bank auditor, credit department and other sources as needed regarding file information and/or loan accounting information.

Pay range: $20-$22 per hour

If interested, please visit us at our West Duluth branch at 201 North Central Avenue to apply.