Happy Customers Are Our Most Important Measure Of Success
Exceeding the expectations of our customers and helping them achieve their financial goals is the most important measure of our success at WesternBank. And, while it's one thing for us to say it, it's even more important to hear it directly from our customers.
"Happy Sleeper is one of Duluth's Century Businesses. We wouldn't have made it without WesternBank."
"I've always thought that the secret of San-O-Made Happy Sleeper's longevity was a good product, a good banker and good luck.
Since our start in 1894, we've enjoyed working with many different banks, but our relationship with WesternBank has been something extra special.
WesternBank took the time to get to know the mattress business. Then they developed a program along with the financial services, to help us grow.
They make that extra effort for us."
Don Daveau
Happy Sleeper Mattresses
"WesternBank was the only bank that would talk to me when I wanted to start my business."
"It was 1977 and the country was in a recession. I was just another kid with no money.
But I had an idea. WesternBank listened and then gave me the help I needed to open the doors at Marine General.
Through good times and bad, they've always been there when I needed them.
In my 32 years of business, I've dealt with just four different bankers. This level of continuity enabled WesternBank to get to know my business in depth.
I've always felt that WesternBank really cares about me and my business."
Russ Francisco
Marine General
"Talk about a quick turn-around!"
"I had the opportunity to purchase a building for my office, but I had to act quickly. I called my WesternBank Business Banker at home on a Friday night. I told him my problem.
The loan was approved by noon on Monday, the next business day.
No one works as hard for me and my business as WesternBank."
Joel Brekken
Farmers Insurance Agent
